As businesses strive to provide the best customer experience, quality customer service has become an essential part of any successful business. Quality customer service is a combination of being friendly and helpful while also providing efficient solutions that meet customers’ needs. Quality customer service begins with having knowledgeable staff who are well-trained in both product […]
Building business credit is an important step for any small business owner. Having a good credit score can help you obtain financing, secure better rates on loans, and establish credibility with vendors. Fortunately, there are several steps that entrepreneurs can take to build their business’s credits: 1. Establish Your Business Entity: The first step in […]
Starting a nonprofit organization can be an incredibly rewarding experience, but it requires careful planning and preparation. Whether you are looking to start a small local organization or something larger with national reach, there are several steps that must be taken in order to ensure success. Here is how to get started on the path […]
African American-owned firms accounted for about 9% of the approximately 27.6 million U.S. businesses in 2012, according to the Census Bureau. Of the nearly eight million businesses classified as minority-owned that year, 2.5 million were owned by African Americans, and 109,137 of these were employer firms with a total of 975,052 workers. The number of African […]
Attracting potential customers to your small business via content marketing is essential in today’s noisy social media landscape.
Where does America’s entrepreneurial spirit lie? If you’re picturing a white guy in Silicon Valley, you’re way off base.