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How To Improve Your Customer Retention

Customer retention is an essential part of any business, as it helps to maintain a steady stream of revenue while reducing customer acquisition costs. Improving customer retention can be done through various strategies that focus on providing excellent service and creating meaningful relationships with customers. Here are some tips for improving customer retention: First, businesses should…

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HUB Certified in the State of Texas

WARNING: Text may contain sensitive content The state of Texas has recently launched a new program called HUB Certified. This certification is designed to help small businesses owned by historically underutilized businesses (HUBS) gain access to more opportunities and resources. The goal of the program is to increase economic development in the state, create jobs, and…

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What is Quality Customer Service

As businesses strive to provide the best customer experience, quality customer service has become an essential part of any successful business. Quality customer service is a combination of being friendly and helpful while also providing efficient solutions that meet customers’ needs. Quality customer service begins with having knowledgeable staff who are well-trained in both product information…

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Steps to build Business Credits

Building business credit is an important step for any small business owner. Having a good credit score can help you obtain financing, secure better rates on loans, and establish credibility with vendors. Fortunately, there are several steps that entrepreneurs can take to build their business’s credits: 1. Establish Your Business Entity: The first step in building…

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